Why are Apple products not included

How to clean Apple products properly

Here are recommendations and guidelines for cleaning your Mac, iPad, iPhone, iPod, displays, and peripherals.

Apple products are made from different materials, and each material can have specific cleaning requirements. To get started, here are a few tips that apply to all products:

  • Always use a soft, lint-free cloth. Avoid rough fabrics, towels, paper towels, and similar items.
  • Avoid excessive wiping, which could cause damage.
  • Remove all external power sources, devices, and cables.
  • Keep liquids away from the product unless otherwise specified for specific products.
  • Be careful not to let moisture enter the openings.
  • Don't use sprays, bleach, or abrasives.
  • Do not spray detergent directly on the device.

Is it okay to use disinfectant on my Apple product?
You can use a 70 percent isopropyl alcohol wipe or Clorox disinfectant wipes to clean the hard, non-porous surfaces of your Apple product, such as your Apple product. Gently wipe the display, keyboard or other exterior surfaces, for example. Don't use bleach. Avoid getting moisture into any opening or submerging your Apple product in detergent. Do not use on fabric or leather surfaces.

If liquid gets into your Apple product, contact an Apple Authorized Service Provider or Apple Store for assistance as soon as possible. Liquid damage is not covered by the Apple product warranty or the AppleCare Protection Plan. However, you may have rights under consumer law. If you'd like to visit an Apple Store, make an appointment at the Genius Bar (only available in certain countries and regions).

Select your Apple product for more information:

Notebook computer

Here's how to clean your Mac notebook.

MacBook, MacBook Pro, and MacBook Air

To clean your MacBook, MacBook Pro, or MacBook Air, turn off your computer and unplug it from the power adapter. Use a slightly damp, soft, lint-free cloth to clean the case of the computer. Be careful not to let moisture get into the openings. Don't spray detergent directly on the computer. Do not use sprays, solvents, abrasives, or detergents containing hydrogen peroxide as they can attack and damage the surface.

To clean the screen of your MacBook, MacBook Pro, or MacBook Air, first turn off your computer and unplug it from the power adapter. Just dampen a soft, lint-free cloth with water and use it to clean the computer screen.

MacBook Pro models from 2016 and later with Touch Bar and Touch ID: Clean the Touch Bar and Touch ID sensor (on / off switch) on these computers the same way you would clean the display. Turn off your Mac and unplug it from the power adapter. Just moisten a soft, lint-free cloth with water and use it to clean the Touch Bar and the Touch ID sensor.

MacBook (13 ", late 2009) and MacBook (13", mid 2010): A soft, non-slip material was used for the lower part of the housing. Use a gray 3M microfiber cloth or a soft dye-free and lint-free cloth to clean the base of the case.

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Desktop computer

Here's how to clean your Mac desktop computer.

Mac Pro, Mac mini, and iMac

If your iMac has nano-coating glass, learn how to clean nano-coating glass on your Apple display.

First, turn off your Mac and unplug the power cord and any other attached devices. Use a slightly damp, soft, lint-free cloth to clean the case of the computer. Be careful not to let moisture enter the openings. Don't spray detergent directly on the computer. Do not use sprays, solvents, abrasives, or detergents containing hydrogen peroxide as they can attack and damage the surface.

To clean the display of your iMac, dampen the supplied cloth - or another clean, soft, lint-free cloth - with a little water and wipe the screen.

Do not use acetone-based products to clean the screen of your iMac. Instead, use a special display or screen cleaner. Don't spray the detergent directly on the screen. Otherwise it could get inside the display and cause damage.

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Displays

If your Apple Pro Display XDR has nano-coating glass, learn how to clean nano-coating glass on your Apple display. The following guidelines apply to cleaning the Apple Thunderbolt Display and previous Apple Displays.

Disconnect the display from the power source, the computer, and any other connected devices. Then use the cloth that came with your display or another soft, dry cloth to wipe dust off the screen.

Use a soft, slightly damp, lint-free cloth for further cleaning of the display and housing. Be careful not to let moisture get into the openings. Do not use window or household cleaners, sprays, solvents, ammonia solutions, abrasives, or detergents containing hydrogen peroxide to clean the display.

Do not use any agents that contain acetone to clean the display screen. Instead, use a special display or screen cleaner. Don't spray the detergent directly on the screen. Otherwise it could get inside the display and cause damage.

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Peripherals

Apple wireless keyboards, USB keyboards, mice and trackpads

First turn off the device. If your device uses removable batteries, remove the batteries. (If the device has a cable, just unplug it from your computer.)

Then use a lint-free, slightly dampened cloth to clean the device housing. Make sure that moisture does not get into the openings and do not use sprays, solvents, or abrasives containing hydrogen peroxide.

If you are having tracking problems with the Magic Mouse or Magic Mouse 2, there may be a hair or other dirt on the sensor lens. Turn the mouse over and check the sensor window under bright light. If you can see contamination, gently use compressed air to clean the sensor window.

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iPhone cases

iPhone case - silicone

To clean the silicone case on your iPhone, take the iPhone out of the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and inside of the iPhone case. Do not use window or household cleaners, sprays, solvents, ammonia solutions, abrasives, or detergents containing hydrogen peroxide to clean the iPhone case.

iPhone case - leather

The iPhone leather case is made of real leather. The surface changes with use. The oils on your skin and direct sunlight may cause patina to form and darken, which enhances the natural appearance.

Cleaning the iPhone leather case can change the color of the leather. If you want to clean this case, first remove it from your iPhone. Use a clean cloth with warm water and mild hand soap to clean the iPhone case. You can also use a mild detergent along with a dry, clean cloth. Leather cleaners and care products can change the color of the leather.

Do not expose your iPhone case to intense sun, heat, and moisture for long periods of time. Contact with water, oil, makeup and dyed materials (such as denim) can stain tanned leather.

iPhone case - transparent

To clean the transparent case on your iPhone, take the iPhone out of the case. Use a soft, dry, lint-free cloth to wipe the outside and inside of the case. Do not use window or household cleaners, sprays, solvents, ammonia solutions, abrasives, or detergents containing hydrogen peroxide to clean the Smart Battery Case.

iPhone Smart Battery Case

To clean the Smart Battery Case, first remove it from your iPhone. Use a soft, slightly dampened, lint-free cloth to wipe the outside of the case. Do not use window or household cleaners, sprays, solvents, ammonia solutions, abrasives, or detergents containing hydrogen peroxide to clean the Smart Battery Case.

Use a soft, dry, lint-free cloth to clean the internal Lightning connector. Liquids and cleaning agents must not be used.

Here's how to clean your iPhone.

iPhone MagSafe accessories

The MagSafe charger contains magnets which, with daily use, can lead to the adhesion of foreign objects. Before cleaning the accessory, wipe off any foreign objects on the metal ring.

Unplug the MagSafe charger from power. Then use a soft, slightly dampened, lint-free cloth to wipe the central portion of the silicone loading area. Do not use window or household cleaners, sprays, solvents, ammonia solutions, abrasive cleaners, or detergents containing hydrogen peroxide to clean the MagSafe charger.

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iPad accessories

Apple Pencil

To clean your Apple Pencil, use a soft, slightly damp, lint-free cloth. Use the damp cloth to wipe your Apple Pencil from the end of the tip - but not the tip itself - to the other end of your Apple Pencil. Make sure that no moisture gets into the seam between the tip and the case of your Apple Pencil.

Smart Keyboard, Smart Keyboard Folio, Smart Cover and Smart Case for iPad - Polyurethane

To clean the Smart Keyboard, Smart Keyboard Folio, Smart Cover or Smart Case made of polyurethane, first remove it from your iPad. Use a soft, slightly damp, lint-free cloth. Wipe the front and inside with a soft, lint-free cloth.

Do not use window or household cleaners, aerosols, solvents, ammonia solutions, abrasive cleaners, or detergents containing hydrogen peroxide to clean this product.

Smart Cover and Smart Case for iPad - leather

The leather cover and the leather sleeve for the iPad are made of natural leather. The surface changes with use. The oils on your skin and direct sunlight may cause patina to form and darken, which enhances the natural appearance.

Cleaning can change the color of the leather. If you choose to clean the leather, first remove the cover or case from your iPad. Use a clean rag with warm water and mild hand soap to gently clean the leather. Wipe the outside and inside with a soft, lint-free cloth to remove any dirt. You can also use a mild detergent along with a dry, clean cloth. Mild cleaners or care products can help remove some stains, but they can also change the color of the leather.

Do not expose the leather cover or leather sleeve of your iPad to intense sun, heat and moisture for long. Contact with water, oil, makeup and dyed materials (such as denim) can stain tanned leather.

iPad silicone case

To clean the silicone case of your iPad, first take the iPad out of the case. Use a soft, slightly dampened, lint-free cloth to wipe the outside and inside of the case. Do not use window or household cleaners, sprays, solvents, ammonia solutions, abrasives, or detergents containing hydrogen peroxide to clean the iPad case.

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iPad

Handle your iPad with care to preserve its external appearance. If you're concerned about scratches or scuffs, you can use one of the many sleeves or pouches available separately. To clean the iPad, unplug all cables and turn off the iPad. (Press and hold the standby button, then move the slider.) Use a soft, slightly damp, lint-free cloth. Be careful not to let moisture enter the openings. Do not use window or household cleaners, compressed air, sprays, solvents, ammonia solutions, abrasives, or detergents containing hydrogen peroxide to clean the iPad. The iPad screen has a dirt-repellent (oleophobic) coating. It is therefore sufficient to wipe the screen with a soft, lint-free cloth to remove fingerprints. Please note that the oil-repellent effect of this coating wears off over time with normal use and that this protective effect is further reduced if the screen is rubbed with rough materials, which can lead to scratches on the screen.

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iPod

iPod touch

To clean iPod touch, unplug all cables and turn off iPod touch. (Hold down the standby button, then move the slider.) Then use a soft, slightly damp, lint-free cloth. Be careful not to let moisture enter the openings. Do not use window cleaners, household cleaners, compressed air, aerosols, solvents, ammonia solutions, abrasives, or cleaners containing hydrogen peroxide to clean iPod touch.

iPod classic

To clean iPod classic, disconnect all cables, turn iPod classic off, and slide the Hold switch to the HOLD position. Then use a soft, slightly damp, lint-free cloth. Make sure that no moisture gets into the openings. Do not use window cleaners, household cleaners, compressed air, aerosols, solvents, ammonia solutions, abrasives, or cleaners containing hydrogen peroxide to clean iPod classic.

iPod nano

To clean iPod nano, disconnect all cables, turn iPod nano off, and slide the Hold switch to the HOLD position. Then use a soft, slightly damp, lint-free cloth. Be careful not to let moisture enter the openings. Don't use window cleaners, household cleaners, compressed air, aerosols, solvents, ammonia solutions, abrasive cleaners, or cleaners containing hydrogen peroxide to clean iPod nano.

The 6th generation iPod nano does not have a Hold switch. Simply press the standby button to turn the device off before cleaning.

iPod shuffle

To clean iPod shuffle, unplug all cables and turn it off (slide the switch to the off position). Use a soft, slightly damp, lint-free cloth. Be careful not to let moisture enter the openings. Do not use window cleaners, household cleaners, compressed air, aerosols, solvents, ammonia solutions, abrasive cleaners, or cleaners containing hydrogen peroxide to clean iPod shuffle.

iPod mini

To clean iPod mini, unplug all cables, turn iPod mini off, and slide the Hold switch to the HOLD position. Then use a soft, slightly damp, lint-free cloth. Make sure that no moisture gets into the openings. Do not use window cleaners, household cleaners, compressed air, aerosols, solvents, ammonia solutions, abrasives, or cleaners containing hydrogen peroxide to clean iPod mini.

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